FAQs

Q. Who is Miami Dream Vacations?

A. Miami Dream Vacations was founded with one mission: to provide travelers comfortable accommodations in unique neighborhoods with hotel quality service. We manage hand-selected properties based on their fit with our overall portfolio — unique, attractive, secure, comfortable, and well-located apartments. Our properties are typically our client's secondary home, and the owners rent their home when it is not in use. Miami Dream Vacations is owned by Miami Beach residents, Andrew Anderson and Ryan Vandegrift.

Q. Is booking on your site instantaneous?

A. Yes. When you are ready to book, simply make your reservation online. All of our bookings are instantly confirmed. You can expect a confirmation within a few hours.

Q. Can I book last minute?

A. Yes! If the property is online and active, it is available to be booked. If you need to check-in within one hour of booking, please give us a call before you finalize your booking.

Q. Is there a maximum number of people?

A. Yes. All of our 1 bedroom apartments have a maximum occupancy of 4 persons. This is strictly enforced by the City of Miami and City of Miami Beach Code Compliance, which is available 24/7.

Q. When will I be charged?

A. Your credit card will be charged for the entire stay, including tax and cleaning, at time of purchase.

Q. What is your cancellation policy?

A. All bookings made at least a week before check in are fully refundable if cancelled within 24 hours of booking. After this, you will receive a 50% refund if you cancel at least 7 days before the start of your trip.

Q. What are your House Rules?

A. We have 3 simple rules - no smoking, no pets and no parties.

Q. How do I check-in?

A. We will send you check-in instructions 24-72 hours before your arrival. In most cases, we will provide the access codes and lockbox location. In select properties, we will meet you to check you in. Either way, we live nearby, and we are always available to assist.

Q. What time is check-in and check-out?

A. You can check into your place anytime after 4 pm. Check out is at 11 am. If there are no other guests checking in to your apartment, it may be possible to check in earlier, but we won’t be able to confirm that until 24 hours before your reservation.

Q. What comes with my apartment?

A. Your Miami Dream Vacation apartment is complete with: 1. Kitchen and cooking essentials; 2. Crisp white sheets and matching towels; 3. Guest amenities; 4. Television with cable & 5. High-speed wifi internet.

Q. What services does Miami Dream Vacations provide for property owners?

A. We are a full-service property management company that offers the same services as a hotel management program -- manage, maintain and market your property -- without the drawbacks.

Q. How can I learn more about your management services?

A. We love helping our owners exceed their rental income goals. Contact us today to learn more about Miami Dream Vacations and get started with a hassle-free, more profitable and less restrictive management solution.